Blog of Doom Personal thoughts of a total stranger.

2Jul/05Off

Disgruntled Mac and PC Users

Disgruntled Mac users remind me of stereotypical television suburban teenagers rebelling against their parents. Harsh words are spoken, yelling occurs, doors are slammed.

What a surprise when the Mac user meets a disgruntled PC user! They are the teens in the city who get beat up by their parents when they rebel or have cigarettes put out on their skin. Their slammed doors get broken down or walls punched out. Those poor PC using bastards.

When I see some of the complaints Mac users have vs. those in the PC world, I thank my lucky stars that I'm a Mac user and I only have to worry about this relatively (in comparison) minor kind of stuff.

My iBook hard drive died on me recently. I called the Apple Customer Service phone number, waited (10 freaking minutes!) and got someone who asked me what was happening. After five minutes, he gave me a ticket number and said I could mail the iBook in and they would replace the hard drive. I asked if I could take it to the local Apple Store and have them fix it. He said I could take it there, but if they didn't have any replacements they would mail it in for me.

They didn't have one. But if they had one they would have replaced it right there. I have an AppleCare warranty, so I don't have to pay for anything that goes wrong with my iBook. One week later I have a working iBook. In all the years I've owned Macs, whenever something came up, Apple just fixed it. If it was in warranty, I didn't pay a dime. If it was out of warranty, I paid, but I never doubted that it would be fixed. This is yet another reason why Macs rule.

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